Customer Feedback

Your feedback helps us improve our services. Share your experience and read what other customers say about our Uganda eVisa services.

4.8

Based on 2,847 reviews

Customer Satisfaction

See how we're performing across different service areas

Processing Speed
4.9

Fast and efficient processing

Customer Support
4.8

Helpful and responsive support

Security
4.9

Secure and reliable platform

Overall Experience
4.8

Excellent overall service

What Our Customers Say

Real feedback from real customers

Sarah Johnson

Tourist Visa • December 2024

Excellent

"Absolutely fantastic service! My Uganda tourist visa was processed in just 3 days. The application process was straightforward, and the customer support team was incredibly helpful when I had questions. Highly recommended!"

Michael Chen

Business Visa • November 2024

Excellent

"Professional and efficient service for my business visa. The team guided me through the requirements and ensured all documents were correct. Received my visa approval faster than expected. Will definitely use again for future trips."

Emma Thompson

East Africa Tourist Visa • November 2024

Very Good

"Great service overall. The East Africa tourist visa allowed me to visit Uganda, Kenya, and Rwanda seamlessly. Processing took 4 days, which was within the promised timeframe. The only minor issue was the initial confusion about document requirements, but support cleared it up quickly."

David Rodriguez

Multiple Entry Business Visa • October 2024

Excellent

"As a frequent business traveler to Uganda, the multiple entry visa has been a game-changer. The application process was smooth, and having a one-year validity saves me time and money. Excellent value for money and top-notch customer service."

Lisa Anderson

Tourist Visa • October 2024

Very Good

"Good service with competitive pricing. The visa was approved in 5 days, and the process was mostly straightforward. The website could be more user-friendly, but the end result was satisfactory. Would use again for future travel to Uganda."

James Wilson

Conference Visa • September 2024

Excellent

"Needed a conference visa urgently for an academic event in Kampala. The team processed my application in just 2 days! Exceptional service and very professional handling of urgent requests. Highly recommend for time-sensitive applications."

Why Customers Trust Us

Our commitment to excellence and customer satisfaction

99.2% Success Rate

Nearly all applications are approved successfully

24/7 Support

Round-the-clock customer assistance

Secure Platform

Bank-level security for your data

Money-Back Guarantee

Full refund if visa is not approved